Stitch Craft accepts all major credit cards, including Visa, Mastercard, American Express, and Discover, as well as PayPal.
Massachusetts residents will be automatically charged a 6.25% sales tax. Sales tax will be refunded for exempt items, including fabric.
Stitch Craft ships all orders via the United States Postal Service. We charge a flat rate for all orders:
- United States: $7.00
- Canada: $14.00
- International: $20.00
You will receive a confirmation email upon placing your order plus another email containing tracking information once your order has shipped. Please allow 1-3 business days for Stitch Craft to process your order, plus 5 business days for your order to be delivered.
Stitch Craft is happy to ship internationally. Please note that international shipping rates do not reflect any customs duties that may be imposed; customers are responsible for these fees. We cannot be responsible for any lost packages.
Stitch Craft wants you to be happy with your purchase, so we accept returns within 2 weeks of the purchase date. To qualify for a refund, items must be received in original, unused condition. Unfortunately, we cannot accept returns on cut fabric. Please email firstname.lastname@example.org to receive authorization before sending your return. Customers are responsible for all shipping costs associated with purchases and returns.